Research Support Specialist, USA
The global quality management software market size was valued at USD 8.72 billion in the year 2021 and is projected to surpass USD 20.66 billion in value by 2030 exhibiting a CAGR of 10.4% during the period of study. With the presence of many enterprises- small, medium, and large across the globe and the complexity in their operations, there has been a rise in the need for an effective management system that helps the business grow along with meeting customer expectations at the same time.
Technological advancements over time in both developed, as well as developing nations in order to advance their operations and achieve desirable results, have led to automation in many industries like logistics, transportation, and manufacturing. In this context, quality management software or QMS extends advanced functionalities like handling of non-conformances, calibration, and ensuring compliances coupled with a centralized system that maintains connectivity to the company’s CRM and ERP systems. Thus, technological benefits along with the ability to reduce the cost of operations will drive the industry growth over time.
In addition to above, rising environmental challenges has encouraged quality management software providers to follow sustainable practices that help reduce carbon emission levels and comply with strict environmental goals established by international authorities such as the United Nations. This will further expand the application scope of the software in many countries and industries, positively influencing the business scope.
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Quality Management Software Market Report Highlights
• On the basis of solution, complaint handling led the market share owing to the need to manage consumer communication effectively which further helps develop brand equity. In the year 2021, complaint handling constituted 16% of the total market share and in the coming times, this share is slated to increase owing to the need for businesses to adopt advanced complaint-handling solutions.
• Document controlling solution has also witnessed notable adoption over the years as it helps ensure secure documentation, and provides a repository for all the documents-making its retrieval easy. This not only makes documentation an easy task but also reduces the cost of storage for enterprises.
• Considering the size of the enterprise, large enterprises led the QMS industry share as they use QMS services to save money. Several QMS companies offer personalized software suit for large companies to help them meet their targeted client needs. Large companies have advanced IT department that generates a large amount of data, this will support the application of quality management software. It is worth noting that large enterprises accounted for 64% of the global market share in 2021.
• With regards to end-user, the manufacturing sector led the segment accounting for 25% of the total market share in 2021. Strict rules, complex operations, and linked business systems are the main factors supporting the use of QMS in this sector.
• Regionally, the growing presence of companies in developing regions like the North America has proven to be beneficial for quality management software providers. In 2021, North America accounted for more than 40% of the market share also supported by the presence of raw materials and cheap cost of labor which further supports the establishment of many multinational companies.
Quality Management Software Market Segments
Quality Management Software Solution Outlook (Revenue, USD Million, 2017 - 2030)
• Document Control
• Non-Conformances/Corrective & Preventative
• Complaint Handling
• Employee Training
• Audit Management
• Supplier Quality Management
• Calibration Management
• Change Management
• Others
Quality Management Software Deployment Outlook (Revenue, USD Million, 2017 - 2030)
• Cloud
• On-premise
Quality Management Software Enterprise Size Outlook (Revenue, USD Million, 2017 - 2030)
• Small & Medium Enterprise (SME)
• Large Enterprise
Quality Management Software End-use Outlook (Revenue, USD Million, 2017 - 2030)
• IT & Telecom
• Transportation & Logistics
• Consumer Goods & Retail
• Defense & Aerospace
• Manufacturing
• Healthcare
• Others
Quality Management Software Regional Outlook (Revenue, USD Million, 2017 - 2030)
• North America
• U.S.
• Canada
• Europe
• U.K.
• Germany
• Asia Pacific
• China
• Japan
• India
• Latin America
• Brazil
• Mexico
• Middle East & Africa
List of Key Players of Quality Management Software Market
• Arena Solutions, Inc.
• Cority Software Inc.
• Dassault Systemes SE
• EtQ Management Consultants, Inc.
• Ideagen Plc.
• In telex Technologies
• Master Control, Inc.
• Metric Stream, Inc.
• Microsoft Corporation
• Oracle Corporation
• Pilgrim Quality Solution
• Plex Systems, Inc.
• SAP SE
• Siemens AG
• Sparta Systems Inc.
• Uni Point Software, Inc.
• Veeva Systems