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The global unified communications market is estimated to reach USD 417.86 billion by 2030, registering a CAGR of 17.7% from 2022 to 2030. In both developing and established countries, the widespread use of smartphones and services such as 4G LTE is fueling the market growth. Smartphones can now handle the majority of communication functions that a desktop computer would normally be able to as a result of rapid technological advancements. The availability of low-cost handsets, declining voice calling rates, and the adoption and development of new technologies by mobile carriers are further factors contributing to the expansion of the smartphone market in developing countries, thus, broadening the business reach.
Ever since Bring Your Own Device (BYOD) became a key trend in the market, the provision of a mobile workforce and hybrid workplace became possible. The conventional workplace culture that relied heavily on desktops, PCs, and computers for business communications is being replaced by smart appliances. Employees can stay connected at all times and from any location thanks to mobile devices that support UC. Employees must therefore work remotely in order to increase productivity, moving beyond a single desktop workstation.
The unified communication sector has been evolving for over a decade. The development of integrated communications devices enables organizations to seamlessly collaborate and streamline corporate operations. Furthermore, UC-based businesses emphasize simplifying their solutions to make the services simpler to adopt, manage, and buy. In order to build new solutions and enhance existing ones, it is now more important than ever to consider customer use cases and past user experience. This is projected to drive market growth in the forthcoming years.
Additionally, as business communications grow, associations are searching for ways to manage complexity, rein costs, and boost overall operational efficiency. As a result, the demand for UC is booming and is often delivered using a cloud-based or hosted UCaaS architecture. Associations are updating their business strategies to increase their adaptability, efficiency, and agility. Moreover, in the ever-shifting business environment, real-time data, video communications, and telephony technology becomes essential to business operations. As a result, associations are using cutting-edge UC solutions to improve internal and external communications and collaborations with clients, suppliers, and distant personnel.
Research Support Specialist, USA